We offer several shipping options to ensure you receive your jewelry just the way you want it. Here’s everything you need to know about our shipping options, costs, and policies.

Domestic Shipping Options

All U.S. orders include tracking information, which will be sent to you via email once your order has been shipped.

Standard Shipping: Estimated delivery time is 3-5 business days.

• Standard Shipping: Free for U.S. orders over $75
• Standard Shipping: $5.99 for U.S orders under $75.

Expedited Shipping: $9.99 for delivery in 2-3 business days.

Express Shipping: $19.99 for delivery in 1-2 business days.

Overnight Shipping: $29.99 for next-business-day delivery if ordered by 1 PM EST.

International Shipping

For international orders, shipping costs usually start at $25 and are calculated at checkout based on your location and the weight of your package. The delivery time also is based on your location and the weight of your package. It can range anywhere from 5 business days up to $20 business days. Please be aware that international orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.

Order Processing

Orders are processed within 1 business day of receipt. You will receive a confirmation email with a tracking number and a link to track your shipment once your order has been dispatched.

Delivery Times

Please note that all delivery times are estimates and may vary based on your location and current shipping conditions. While we strive to meet these estimates, delays may occur due to high demand, weather conditions, or other factors.

Shipping Policies

• Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package is lost or stolen, please contact the carrier directly for assistance.
• Incorrect Address: Please ensure that your shipping address is correct at checkout. We are not responsible for orders that are delivered to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible, though we cannot guarantee changes if the order has already been shipped.
• Damaged Items: If you receive a damaged item, please contact us immediately at service@alexisandco.com with a photo of the damage. We will assist you with a replacement or refund.

Gift Wrapping

We offer a gift wrapping service for a small fee, which you can select at checkout.

Contact Us

If you have any questions about our shipping information or need assistance, please contact us at service@alexisandco.com. Thank you for shopping with us, we look forward to delivering your new favorite piece of jewelry!